Privacy Notice

At Arbras Gallery, we are committed to protect your Privacy and below we explain why we collect your personal data, when we use it and how we keep it secure.

We will only collect information about you when you visit our website, send us an e-mail, when you place an order in accordance with the GDPR Act 2018.

We may use this information to:
- Process any orders that you have placed 
- Deal with any issues arising from your communication
- Notify you of any changes in our business
- If you have signed for our newsletter, we may send you an e-mail from time to time with our news.

We may pass your information to our third party service providers like a mail/courier services and other associated business (for example an engraving service) so we can complete your order , but we only disclose the very necessary information and we do not give permission to these organisations for your information to be used for their own marketing campaigns.  


All transactions are secure and your credit card details are not seen or stored by us as this is done securely by Payzone our Payment Gateway provider.
Payzone is the secure link between our website and merchant bank throughout the transaction process.
 
 
COOKIES , are small amount of data that are placed on your computer or mobile device, they are used to help to:
- make our website work efficient
- improve the speed of our site
- allow you to share pages with social networks

TRACKING & COOKIES DATA
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information like  most popular web pages and how long visitors spend on the site.
Our cookies do not store any sensitive information or pass personal data to third parties, we cannot see individual browser behaviour, so all information cannot be tracked back to you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

YOU HAVE THE RIGHT to choose whether or not you wish to be contacted by us , or receive marketing communications from us. 
You have the right to request us to correct your data, we may require proof, in order to protect you and us from fraud.
If you are customer that has registered on our website, you can amend your preferences in the "My Account” page 

our contact details:
- telephone: 020 7229 6772

- post: Arbras Gallery, 24 All Saints Road, London W11 1HG

 

This policy was last updated on the 24th of May 2018, we may update it in the future to comply with changes in the law or to improve customer experience.